FAQ
Most Frequently Asked Questions
What types of services do you offer?
- We provide same day and STAT courier services for businesses and organizations throughout the Twin Cities area. Our services include document delivery, medication delivery, small package transport, inter office transfers, and time sensitive local deliveries. We focus on reliable, professional courier solutions rather than app based gig delivery.
How can I schedule a delivery?
- You can schedule a delivery by calling us directly or submitting a request through our website. We respond promptly to confirm details and arrange pickup.
How does your courier service work?
- Scheduling is simple. You can call us or submit a request through our website. Once a delivery is confirmed, we pick up the item at your location and deliver it directly to the destination. We provide clear communication throughout the process and confirmation once delivery is complete.
What areas do you serve?
- We serve Minneapolis, Saint Paul, and the surrounding Twin Cities metro area. Our service area typically covers a 20 to 30 mile radius, allowing us to provide fast and dependable local delivery.
Do you offer same day or urgent deliveries?
- Yes. We specialize in same day and STAT deliveries. If you have a time sensitive delivery that needs to be completed quickly, we prioritize speed while maintaining professionalism and care.
What items can you deliver?
- We transport documents, medications, small packages, office materials, and other non hazardous items. We do not handle large freight or biohazard materials. If you are unsure whether an item qualifies, feel free to contact us and ask.
How much does your service cost?
- Rates are based on distance, urgency, and delivery type. We provide clear quotes upfront so there are no surprises. For regular clients, we also offer recurring and route based pricing.
Do you offer recurring or contract delivery services?
- Yes. We work with businesses that require ongoing courier support such as daily routes, scheduled pickups, or frequent same day deliveries. These services can be billed weekly or monthly for convenience.
Are you insured?
- Yes. We carry appropriate business and delivery insurance to protect both our clients and the items we transport. This allows businesses to trust us with important and time sensitive deliveries.
How do you confirm deliveries?
- We provide delivery confirmation upon completion. This may include recipient name, time of delivery, and proof of delivery when required. Our goal is to ensure accountability and peace of mind for every client.
Can you handle sensitive or confidential items?
- Yes. We handle sensitive documents and materials with care and discretion. Items are transported securely and delivered directly to the intended recipient.